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Downloading Content

You can download content from any bucket you have access to using Cyberduck, SFTPGo, or the AWS CLI.

Important

You cannot download content from replication buckets (buckets ending in -repl). Those are managed by the system for backup purposes. If you need to recover content from a replication bucket due to accidental deletion or corruption, contact your hosting provider.

AWS CLI

Download a folder:

aws s3 sync s3://duracloud-$ID-mybucket/myfolder ./local-folder

Download a single file:

aws s3 cp s3://duracloud-$ID-mybucket/myfile.txt .

Replace duracloud-$ID-mybucket with the name of the bucket you are downloading from.

For full AWS CLI documentation, see https://docs.aws.amazon.com/cli/latest/userguide/cli-services-s3-commands.html

Cyberduck

  1. Connect to S3 (see Connecting to S3).
  2. Navigate to the bucket and folder you want to download from.
  3. Select the file(s) or folder(s) you want to download.
  4. Right-click (or Control-click on Mac) and choose a download option:
    • Download — saves to your Downloads folder (or your configured default)
    • Download As — rename the file as you save it
    • Download To — choose a different save location

Tip

If you’re attempting to download from a bucket to which you don’t have download rights, such as a replication bucket, you will get a “Bad request. Request error” message or similar.

For full Cyberduck documentation, see https://docs.cyberduck.io/cyberduck/download/

SFTPGo

  1. Log in to the web interface (see Connecting to S3).
  2. Navigate to the folder containing the content you want to download.
  3. Check the box next to the file(s) you want to download.
  4. Click Actions and select Download. Selected items will be zipped automatically. To download a single file without zipping, click directly on its filename.

Tip

Some file types (such as .jpg, .txt, and .pdf) may be viewable directly in your browser by clicking the eye icon to the right of the filename. If there is no eye icon, the item can only be downloaded.